PRIVACY POLICY

Collecting Personal Information

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

User Communications

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Personal Information Usage

We utilize your Personal Information to deliver tailored advertisements or marketing communications that we believe may be of interest to you. For instance:

We employ Google Analytics to gain insights into how our website visitors utilize our platform. You can find additional details regarding how Google handles your Personal Information at this link: https://policies.google.com/privacy?hl=en. Additionally, you have the option to opt out of Google Analytics by visiting this link: https://tools.google.com/dlpage/gaoptout.

We exchange information concerning your website usage, purchases, and engagement with our advertisements on external sites with our advertising partners. Some of this information is collected and shared directly with our advertising partners, while in some instances, it is done through the utilization of cookies or similar technologies (subject to your consent depending on your location).

To disable targeted advertising, you have the option to:

1. FACEBOOK - Visit https://www.facebook.com/settings/?tab=ads

2. GOOGLE - Access https://www.google.com/settings/ads/anonymous

Cookie Usage

A cookie is a small piece of data that gets stored on your computer or device when you visit our website. We utilize various types of cookies, including functional, performance, advertising, and social media or content cookies. These cookies enhance your browsing experience by allowing the website to remember your actions and preferences, such as your login information and chosen region. Consequently, you won't need to re-enter this data every time you revisit the site or navigate from one page to another. Additionally, cookies help us gather information about how individuals use the website, including whether they are first-time visitors or frequent users.

You have several options for controlling and overseeing cookies. However, it's essential to be aware that removing or blocking cookies may have an adverse effect on your user experience, potentially rendering certain portions of our website inaccessible.

While most browsers typically accept cookies by default, you can decide whether to accept them or not by adjusting your browser settings. These settings are typically located within your browser's "Tools" or "Preferences" menu. For detailed guidance on how to modify your browser settings, or for information on blocking, managing, or filtering cookies, you can refer to your browser's help documentation or visit websites like www.allaboutcookies.org. You can view our Full Cookie Policy via this Link.

Cookies are used for reasons such as:

To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

The following cookies are employed to enhance your experience on our website and facilitate the delivery of our services:

Screenshot 2023-10-09 at 7.12_edited.jpg

Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at overserved.pb@gmail.com.

GDPR

If you reside within the European Economic Area (EEA), you possess the entitlement to request access to the Personal Information we have on record about you, to transfer it to an alternate service, and to request corrections, updates, or erasure of your Personal Information. Should you wish to exercise these rights, please get in touch with us using the contact details provided below:

letschat@over-served.co

CCPA

If you are a California resident, you possess the privilege to request access to your Personal Information that we maintain (commonly referred to as the 'Right to Know'), to transfer it to an alternative service, and to request the correction, updating, or deletion of your Personal Information. If you intend to exercise these rights, kindly reach out to us using the provided contact information below:

letschat@over-served.co

CCPA

For further information and to learn more about our extensive Privacy Policy, please click here.